Research Exchange Ltd will be the data controller in respect of any personal data that you submit to us or that we collect from you when you use our Sites. We are a company registered in England with registered no. 09198842 and registered address at 47 Dorset Street, London W1U 7ND. Our VAT number is 204 0051 82. For more information about us please visit the Sites.
Address: Research Exchange Ltd, 47 Dorset Street, London W1U 7ND
Tel: 020 7935 3391
The information that we collect from you on the Sites
We will collect any information that you provide to us when you contact us through our Sites. This information may include your name, email address, and phone number which will be used for contacting you with further information about our services or improving the Sites.
We will collect any information contained in any correspondence between you and us. For example, if you contact us, we may keep a record of that correspondence. We may also ask you for information when you report a problem with our Sites.
Use of your information
In addition to the specific uses set out in section 3 above, we may use your information for the following purposes:
to ensure that content from our Sites is presented in the most effective manner;
to send you general (non-marketing) commercial communications, such as information about the Sites and services provided to you by us at that time;
to provide customer service in relation to your use of the Sites, to contact you, to deal with enquiries and complaints relating to the use of the Sites and to notify you about changes to our services;
to develop, improve the Sites so as to improve your browsing and viewing experience;
to provide third parties with statistical information about our users but this information will not be able to be used to identify any individual user;
to provide you with marketing communications by electronic means (such as email, SMS and/or MMS) about our products, services, events, which you have requested to be sent;
to provide you with marketing communications by post and/or electronic means (such as email, SMS and/or MMS) about our carefully selected third parties products, services, events, special discounts and offers where you have expressly consented to be contacted for such purposes; and
for security purposes.
Disclosure of your information
We may disclose your personal information to:
any third party so that they can provide you with marketing communications by post and/or electronic means (such as email, SMS and/or MMS) about their own products, services, events, special discounts and offers, which you have requested to be sent or which may be of interest to you, where you have expressly consented to be contacted for such purposes; and
any person to whom disclosure is necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law (including without limitation to any court, regulator or other relevant authority).
Third party content, websites and contributors
Our Sites may contain content and links to other websites and microsites that are operated by third parties. In addition, advertisements contained on our Sites may operate as links to that advertiser’s website, and such advertisers and third parties may also use and place cookies on your computer.
Security and data retention
We employ appropriate technological and operational security measures to protect against any unauthorised access to or any unlawful processing of any personal information about you that we hold. We will retain your information for as long as is necessary to provide any services to you or for a reasonable period or as long as the law otherwise permits.
Data transmission over the internet is inherently insecure, and although we employ appropriate technological and organisational security measures to protect your data from unauthorised access we cannot guarantee the security of any data sent over the internet.
International data transfers
Our servers are situated in Ireland,however we collect data from wherever users are situated. The information that we collect will therefore be transferred to Ireland from any other country in which you may be located. In addition, our service providers may provide data processing services on our behalf. These companies may be located in, or use IT equipment located in, countries different to that in which your information is collected. Where this is the case, we will take steps to ensure that your information receives an equivalent level of protection.
RSRCHXchange is a global company with headquarters in the United Kingdom, your information may be processed in the United Kingdom and other locations globally including the United States where it may be subject to access requests from governments, courts or law enforcement in the United States.
You are entitled to know what personal data we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. In certain limited circumstances you may also be entitled to request that we delete certain information that we hold about you.
If you have any questions about the personal information that we hold about you or would like to make any requests in relation to it, please contact us using the contact information provided in section 2 above. Where we are entitled by applicable law to charge a fee to meet our costs in providing you with details of the information we hold about you, we will let you know, and we may also require you to provide us with appropriate identification before we comply with this request.
You may request that we cease sending you any marketing information at any time by notifying us in writing or following any “unsubscribe” instructions included in any marketing communications which we send to you.
Access and use of the Sites
Access to the Sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Sites without notice to you.
You must not misuse the Sites by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Sites, the server on which the Sites are stored or any server, computer or database connected to the Sites. You must not attack the Sites via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Sites will cease immediately.
You are responsible for making all arrangements necessary for you to have access to the Sites.
You must keep confidential and shall not share with any other person your username and password.
You may link to any page of the Sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor establish a link to the Sites in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.
We do not guarantee that the Sites will always be available, be uninterrupted, secure or free from bugs or viruses, nor that the Sites will be free from errors or omissions.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in the Sites. You may download extracts, of any page(s) from the Sites, provided that:
the material shall not be reproduced or included in any other work or publication in any medium;
the material may not be modified or altered in any way;
the material may not be distributed or sold to any third party; and
you do not remove any copyright or other proprietary notices contained in the material.
Limitation of our liability
You acknowledge that the Sites have not been developed to meet your individual requirements. You agree not to use the Sites for resale purposes.
We have no liability to you for any unforeseeable loss or damage, such as loss of profit, loss of business, business interruption, or loss of business opportunity.
Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability will be limited to the fullest extent permitted by law.
If we decide not to exercise or enforce any right that we have against you at a particular time, then this does not prevent us from later deciding to exercise or enforce that right.
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